Help & Support
Find answers or contact our team
How long does gold delivery take?
Most gold orders are delivered within 5-30 minutes. During peak hours, it may take up to 1 hour.
Is my account safe?
Yes! We use VPN protection, never use bots, and follow strict safety protocols. Zero ban rate across thousands of orders.
What if a M+ key isn't timed?
If we guarantee a timed run and fail to time it, you get a free re-run or full refund.
How do refunds work?
Contact support within 24 hours. Refunds are processed within 1-3 business days to your original payment method.
Can I choose specific loot from raids?
We offer armor stack groups and personal loot traders. Specific item drops cannot be guaranteed due to RNG.
Do you support EU and US servers?
Yes, we support both EU and US realms across all services.